Privacy Policy

Welcome to SupaBros. This Privacy Policy describes how SupaBros ("we", "our", or "us") collects, uses, stores, and protects personal information obtained through our website (supabros.com), digital assets, and any mobile applications we publish or distribute (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this policy. If you disagree with any part of this policy, please discontinue use of our Services.

This policy applies to all users globally, including users from Pakistan, the European Economic Area (EEA), and any jurisdiction where our apps are available on platforms such as the Google Play Store.

We collect the following categories of information depending on how you interact with our Services:

We use collected information strictly for legitimate business purposes, including:

• Providing, operating, and improving our website, digital assets, and mobile apps.
• Responding to inquiries, support requests, and service proposals.
• Processing transactions and delivering purchased services or templates.
• Sending transactional notifications (e.g., order confirmations, service updates).
• Sending promotional communications only where you have opted in.
• Monitoring and diagnosing technical issues to maintain service reliability.
• Complying with applicable laws, regulations, and platform policies (including Google Play policies).
• Preventing fraud, abuse, and unauthorized access to our Services.
• Conducting anonymized research and analytics to improve user experience.

We may share your information in the following limited circumstances:

We take data security seriously and implement industry-standard safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

• All data transmitted between your device and our servers is encrypted via HTTPS / TLS 1.2+.
• Passwords are stored using bcrypt hashing — never in plain text.
• Access to production systems is restricted to authorized personnel with multi-factor authentication.
• Regular security audits and dependency vulnerability scans are performed.
• Mobile app data is stored in secure, sandboxed environments on-device.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

Upon expiry of the applicable retention period, or upon your verified deletion request, we will securely delete or anonymize your data.

Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us at supabros.epic@gmail.com.

We will respond to your request within 30 days. We may ask for identity verification before processing requests.

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and improve our services.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

This section specifically governs any mobile applications published by SupaBros on the Google Play Store or other app distribution platforms.

Our Services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If you believe we have inadvertently collected data from a child, please contact us immediately at supabros.epic@gmail.com. We will promptly delete such information upon verification.

If a specific mobile application is designed for use by minors, it will clearly disclose this in its Play Store listing and will implement enhanced privacy protections in compliance with applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other legitimate business reasons.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on our website for 30 days following the change.
• Notify registered users via email when required by law.
• Update the applicable app store listings to reflect new data practices.

Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please include "PRIVACY URGENT" in the subject line.